0,00  0

Basket

No products in the basket.

Refund & returns policy

According to EU consumer protection regulations, customers generally have the right to withdraw from a purchase within 14 days of receiving the goods. However, this right does not apply to personalized or custom-made products.

As all our lamps are individually made based on your uploaded photo and personal choices, returns or refunds are not accepted for change-of-mind or incorrect photo selection.

If your item arrives:
- damaged
- defective
- or not matching the approved order details

please contact us within 48 hours of delivery and include clear photos of the issue. We will review each case individually and offer an appropriate solution, such as a replacement or refund where applicable.

We strongly recommend carefully reviewing your photo and order details before completing your purchase.